SERVICES OF REFERRAL COORDINATION
With Referral Coordination, we Ensure a Continuum Of Care
The finest coordination includes the following:
- Provides a consistent level of service
- Communication between service providers
- A well-managed care continuum
When referring patients to specialists, primary care practitioners and their institutions must coordinate services across numerous venues and providers in order to provide seamless continuums of care. Referral coordinators frequently collaborate with insurance companies and healthcare providers to schedule advisory visits and ensure that patients receive the treatment they require.
A failure to coordinate referral can result in the following consequences:
- Excessive testing that isn’t required
- Extensive diagnosis and treatment
- Puts the company at risk for legal action
Why is Referral coordination needed?
- Prevent unnecessary testing
- Maintain consultation records and give them to the referral physician.
- Have accurate medical records so insurance can be verified
- Make it easier for primary care physicians to communicate with specialists
- Provide patients with reassurance regarding their referral appointments
- Ensure that referrals are completed
- Arrange an appointment with a specialist as soon as possible to ensure proper treatment
- Collaboration between referring physicians and specialists increases the level of patient satisfaction with healthcare services
- Referrals coordinators inform patients about referral appointments as they schedule them and send them reminders. Inquiries to Platinum Scribes Referrals Coordinators from consulting providers for the consultation visit chart are made from the consulting office and the consultation document is delivered to the referring provider
- Have accurate medical records so insurance can be verified
Why use Platinum Scribes?
For Better coordination of referral appointments
At Platinum Scribes, we have hired highly qualified Referral Coordinators who are responsible for tracking every aspect of the referral set up by the primary care provider, working with insurance companies to share essential patient information and get authorizations, as well as ensuring that the patient is present for the referral appointment.
Exceptional administrative support
Referral Coordinators assist in referral activities as well as offer clerical and administrative support, including fax routing and insurance eligibility verification
Ensure a trusted referral network
Patients and specialists work closely with ParaC-HEALTH’s expert referral coordinators to arrange and schedule referrals
An effective referral management system
With Platinum Scribes, Referral Coordinators can keep track of patient referrals throughout the care continuum by using powerful Referral Management tools.
Increased Verification of Patient Status
Our Coordinators pay attention to detail when gathering and verifying insurance information
Strict Confidentiality Ensured
We never share patient information with third parties without the patient’s written consent. We respect and maintain confidentiality between patients and providers
The entire process follows HIPAA guidelines
HIPAA compliance is our primary concern. Access to the Internet is limited in areas with limited access to personal portable electronic devices. Our Learning Management System allows coordinators to take HIPAA training
A more seamless transition of care
We provide the patients with the necessary information to help them make a critical care decision about their referral, thereby resolving any concerns they might have before their visit
Manage Records & Update Information
Maintaining patient records according to health laws and regulations, we make sure that they contain information about the illness and the treatment received in the office